JOAI Terms & Conditions

Effective as of: 6th April 2025

Welcome to JOAI - a journey of reflection, realignment, and rediscovery.

Please read these Terms and Conditions carefully before purchasing or using JOAI. By accessing, purchasing, or using our services, you agree to be bound by these terms.

1. Overview

JOAI is a digital journaling and reflection experience, supported by AI-powered prompts and reflections, energy tools, and bonus materials.

JOAI is not therapy, medical treatment, or financial advice. It is a personal development tool to support your individual growth journey.

2. Digital Product & Access

Upon purchase, you will receive immediate access to the JOAI platform, including:

  • 365 days of guided content and journaling prompts
  • AI Reflection Guide (automated coaching reflections)
  • Energy alignment tools and rituals
  • Monthly themes and seasonal checkpoints
  • Founders Bonus: live 4-part transformation coaching series (if applicable)

Your access is personal and non-transferable.

JOAI is a fully digital product. No physical goods will be shipped.

3. Payment, Pricing & Refund Policy

The JOAI program is offered as a one-time payment of $149 USD.

Please note:

  • All sales are final.
  • No refunds, exchanges, or cancellations are permitted once payment is processed and access is granted.
  • There are no automatic renewals or subscriptions.

By completing your purchase, you acknowledge and accept this no-refund policy.

If you experience technical issues accessing the platform, please contact us at info@myjoai.com, and we will do our best to assist you.

4. Founders Bonus: Coaching Series

If you are among the first 500 sign-ups, you will receive complimentary access to our 4-part live transformation coaching series.

Please note:

  • Sessions are live and time-bound.
  • JOAI is not responsible for missed sessions or scheduling conflicts.
  • Recordings (if provided) are at our discretion.

Availability of the coaching series may change based on coach availability and participation numbers.

5. AI Reflection Guide Disclaimer

JOAI includes AI-generated reflections and prompts to support your journaling experience.

Please understand:

  • AI reflections are based on your entries and are intended for personal development only.
  • They are not substitutes for professional advice, including but not limited to medical, mental health, legal, or financial guidance.
  • Please consult qualified professionals for any advice outside of your personal development journey.

6. Community Guidelines

As JOAI grows, community spaces (such as forums, groups, or live events) may be introduced.

To maintain a respectful environment, participants agree to:

  • Engage respectfully and constructively.
  • Avoid offensive, discriminatory, or harmful language or behavior.
  • Protect the confidentiality of other participants.
  • Refrain from spamming or promoting unrelated products/services.

Violations may result in immediate removal from community spaces without refund.

7. Data Retention & Deletion Policy

We respect your privacy and handle your data with care.

  • Personal data is collected to personalize your JOAI experience and support AI reflections.
  • Data is stored securely and retained for the duration of your use of JOAI and a reasonable period thereafter.
  • You may request deletion of your data at any time by contacting info@myjoai.com.
  • We will securely delete your data within 30 days, unless legal obligations require us to retain it.

For more details, please refer to our Privacy Policy.

8. Testimonials & Content Use

By submitting testimonials, feedback, or sharing experiences related to JOAI (including in community spaces), you grant JOAI a non-exclusive, royalty-free license to use, reproduce, and publish your feedback for marketing and promotional purposes.

We will only use your first name or initials, and you may withdraw consent at any time by contacting us.

9. Intellectual Property

All content on the JOAI platform, including but not limited to text, graphics, prompts, tools, and design, is the property of JOAI and protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from any part of JOAI without express written permission.

Your personal journal entries remain your intellectual property.

10. No Guarantee of Results

Your experience with JOAI is deeply personal. While many participants experience clarity and personal growth, individual results will vary.

We do not guarantee specific outcomes from participation in the JOAI program. Your journey is uniquely yours.

11. Third-Party Services

JOAI may utilize third-party services (such as payment processors, email services, or coaching platforms) to deliver parts of your experience.

We are not responsible for the actions, policies, or content of these third-party services.

12. Force Majeure

JOAI shall not be held liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, governmental actions, pandemics, internet outages, or labor disputes.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Florida, United States.

14. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

Continued use of JOAI after changes constitutes your acceptance of the revised terms.

15. Contact Us

We're here to support you!

For any questions about these Terms & Conditions, or to request data deletion, please contact: info@myjoai.com.

Thank you for choosing JOAI. We're honored to walk this journey with you.