Effective as of: 6 April 2025
Your privacy matters deeply to us.
At JOAI, we are committed to protecting your personal data. This policy explains clearly how we collect, use, and protect your information.
By using our website, purchasing JOAI, or participating in any of our services, you agree to this Privacy Policy.
We use your data to:
We will never sell your personal information.
Your journal entries fuel JOAI's AI Reflection Guide to provide personalized insights.
By using JOAI, you acknowledge and consent to the use of AI services, including OpenAI's GPT models, to enhance your journaling journey.
JOAI does not require sensitive personal data (such as health information, political views, or religious beliefs). However, your journal entries may naturally include reflections of this nature.
By choosing to enter sensitive information, you consent to our processing of this data solely to deliver your JOAI experience.
We only share your data in specific circumstances:
We do not sell your data.
Your data may be stored and processed in countries outside of your country of residence, including the United States and other locations where our service providers operate.
By using JOAI, you consent to this international transfer, storage, and processing of your data. We take reasonable steps to ensure your data remains protected, regardless of where it is processed.
We use technical and organizational measures to protect your data, including encryption and secure storage.
While no method of transmission is 100% secure, we are committed to protecting your data to the best of our ability.
In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws and best practices.
You have the right to:
To exercise your rights, please contact us at info@myjoai.com. We aim to respond within 30 days.
We use cookies and similar technologies to:
You can control cookie preferences through your browser settings.
We may use third-party analytics tools (such as Google Analytics) to better understand our users and improve JOAI.
These tools collect aggregated, non-identifiable data. You can manage your preferences through your browser or device settings.
JOAI is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact info@myjoai.com so we can take appropriate action.
We may update this Privacy Policy occasionally to reflect changes to our services or legal requirements.
We will post updates on this page with the new effective date. Continued use of JOAI after changes indicates your acceptance of the revised policy.
We're here to help.
If you have any questions, concerns, or requests regarding your personal data, please contact: info@myjoai.com
Thank you for trusting JOAI.